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The Lean Post / Articles / Defining Winning: Turning Around Operations Through Clarity and Ownership with Billy Taylor

WLEI chats with Billy Taylor, author of "The Winning Link: a Proven Process to Define, Align, and Execute Strategy at Every Level."

Executive Leadership

Defining Winning: Turning Around Operations Through Clarity and Ownership with Billy Taylor

By Matthew Savas

January 24, 2024

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In this episode of the WLEI podcast, LEI speaks with Billy Taylor, former operations executive at Goodyear Tire & Rubber Company. He is now President of LinkedXL and author of The Winning Link: a Proven Process to Define, Align, and Execute Strategy at Every Level. 

In our discussion, we explore:

  • Billy’s career journey from third shift supervisor to director of North American operations for Goodyear.
  • How Billy led a transformation of one of Goodyear’s worst-performing plants through instituting a few core principles: deliberate clarity, defined ownership, deliberate practice, and trust. 
  • Billy’s approach to scaling a management system from a single plant to multiple plants across North America through intense collaboration with plant leaders. 
  • The current challenges of retaining employees due to changing workforce mindsets post-COVID and how to re-engage workers.
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Written by:

Matthew Savas

About Matthew Savas

Matt serves as content director at the Lean Enterprise Institute responsible for the institute’s content strategy in all mediums. He previously served as Director of the Lean Global Network, where he supported the network’s 30+ institutes and partners to spread lean thinking around the globe.  Matt has a BA in East…

Read more about Matthew Savas

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